Customer Testimonials

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DealerRater Nov 27, 2022

Didn’t have an appointment still serviced my vehicle and because I purchased it from them I recd a complimentary service 🙂 Amazing service!

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DealerRater Nov 16, 2022

Great customer service. They tried to get my car timely even though I was not in any hurry.

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DealerRater Nov 5, 2022

Very nice waiting area and friendly staff. I was helped withing seconds of my arrival and they were thorough with my service

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DealerRater Nov 1, 2022

The employees are all very helpful and nice. They also allowed us to bring our dog inside while we waited.

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DealerRater Oct 28, 2022

Georges from Valencia Mazda, helped us buy our car last night. Professional, courteous. Great service

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DealerRater Oct 28, 2022

I just came in for a scheduled tuneup and oil change, but Daisy treated me so well! José sent me a detailed video of the inspection. They even buffed out some scratches for me. Amazing job!

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DealerRater Oct 24, 2022

Brought in my 2022 MX30 for its first service. Randy was my service writer. He was professional and enthusiastic. I will be requesting him when I bring my car in again. The dealership is new and the waiting area is comfortable, clean, and just overall relaxing. I was texted a video of my car being worked on with a play by play of what was inspected. It was impressive. This is my first Mazda and it has been a pleasure.

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DealerRater Oct 18, 2022

These folks are the gold standard for maintenance. They are prompt, honest and accommodating. Highly recommended

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DealerRater Oct 18, 2022

My experience at Hello Mazda was amazing. Everyone there is very friendly and knowledgeable. I don’t I’ll definitely buy another car from them.

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DealerRater Oct 13, 2022

Everyone was very kind and informative. I appreciate the thorough video and text messages to let me know my car was ready.

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DealerRater Sep 26, 2022

It was actually not stressful buying a car. Bradley and the rest of the staff were very accommodating with all of our requests.

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DealerRater Sep 24, 2022

Had a great appointment today at Hello Mazda. Sydney was personable and very welcoming as well as knowledgeable about the vehicles that were shown to us. Love the help that Gabby gave us too. Walked away very pleased with the experience in our new CX-5.

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DealerRater Sep 21, 2022

Randy was fantastic. Incredible service experience, polite, timely and trustworthy. I will only use this service center moving forward.

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DealerRater Sep 16, 2022

Even though they are under major construction, the service department was available and easy to navigate.

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DealerRater Sep 15, 2022

Great service, very prompt and thorough. Happy with my first trip to the service department

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DealerRater Sep 14, 2022

I drove from Northern California to Southern California to buy my Mazda from them. No markups or add ons. MSRP.

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DealerRater Sep 10, 2022

Isaiah and Gaby were both the BEST help I’ve ever experienced in car shopping ! It was an effortless and pleasant experience. They both worked repeatedly to get me my asking price. Very pleased with HELLO MAZDA. Would shop here again and definitely recommend to anyone looking for the best buys 👍🏼

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DealerRater Sep 1, 2022

The team is accommodating and professional. The service appointment was an easy and timely experience.

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DealerRater Aug 31, 2022

Jesse is the man! Found my dream car when I had given up! And he worked hard to make the deal happen as well. Was a pleasant experience with the folks at the dealership!

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DealerRater Aug 30, 2022

My words can not do can not give an accurate account of how trustworthy this dealership’s service department is. Hello Mazda, restored my faith in humanity, they’re honest and they just want to do what’s right. Yes, after trying, for months (maybe years) to get my car’s problems fixed at another dealership (they only created more problems), I lost faith and I was exhausted. So I was out of options. I drove my Mazda to Hello Mazda with my dark side exposed. They didn’t notice it. Everyone at Hello Mazda only wanted to resolve my ...

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DealerRater Aug 25, 2022

Great customer service, everything was done quick and accurately. Had such a great experience and would highly recommend.

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DealerRater Aug 16, 2022

Helpful friendly staff. Transparent technicians. Love the video breakdown and online interface. Feels like I truly premium experience

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DealerRater Aug 12, 2022

Great customer service! Friendly, courteous and informative of service and options. Appreciate the team very much.

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DealerRater Aug 10, 2022

I had a great experience at Hello Mazda of Valencia. The dealership really welcoming and in the process of a full remodel. I cannot wait to see it when it’s done.

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DealerRater Aug 1, 2022

Extremely friendly & helpful. Made sure everything was perfect with our new car. Would definitely go back.

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DealerRater Jul 24, 2022

Great service. Prompt, courteous and very very professional. My second visit to this dealership and I will definitely be returning.

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DealerRater Jul 23, 2022

Awesome and fast service. Randy explained what is to be expected. The video showing what is serviced just nailed it.

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DealerRater Jul 22, 2022

Top notch Service department. Think the guys name is Alex. Alex and his team have to be one of the best experience I have had. Ford guys across the way are so unhappy in comparison. I think his team works for Nascar, I was in and out so fast. Love the car video they send out.

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DealerRater Jul 11, 2022

This Dealership boasts a super-friendly staff, competitive pricing and a great Service department that will keep your Mazda running like a champ. What more do you want!?!

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DealerRater Jul 9, 2022

Randy, was very helpful in answering all of my questions and courteous. The lead technician was also very knowledgeable. I loved how they showed you a video on what was going on with my car.

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DealerRater Jul 8, 2022

Professional and friendly service. Randy was great. Loved the video showing the various areas on my car and the status of each part.

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DealerRater Jul 7, 2022

Everyone was very nice. Very helpful. However the price for just an oil change was insanely high.

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DealerRater Jun 23, 2022

Hello Mazda of Valencia is the best dealership I’ve been to. Staff are very friendly and professional.

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DealerRater Jun 20, 2022

Excellent customer service. Shoutout to Jesse for all his help. He helped us get my brothers Mazda last year and we couldn’t resist but to go back because everyone is so friendly and they make the process of leasing/purchasing very smooth. Jesse once again helped me and I purchased my new Mazda.

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DealerRater Jun 16, 2022

Victoria Barajas was helpful when finalizing the lease agreement. I took hime my car as soon as it arrived

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DealerRater Jun 7, 2022

Im very happy and satisfied with the costumer service i got at hello mazda of Valencia Daisy is a relly nice person

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Consumer Reports